Plans and credits
Is Percify free?
Creating an account costs nothing. Generating uses credits from a plan or a credit pack. Current plans are on percify.io/pricing and Plans and pricing.How much do the paid plans cost?
Starter is 26, Scale 128. They add 425, 1,233, 3,000 and 8,000 credits a month. Paying yearly costs less. Current prices and yearly amounts are on Plans and pricing and percify.io/pricing.How do credits work?
Every generation costs credits, and the cost depends on the tool, the model and settings like length or resolution. Percify checks your balance before a job starts, so a refused job costs nothing. See How credits work.Can I buy credits without a subscription?
Yes. Credit packs are one-time purchases with no subscription attached. See Plans and pricing.Do unused credits roll over?
Percify’s Terms say unused credits don’t roll over. See How credits work.Do I get credits back if a generation fails?
For most tools, yes: the credits go back to your balance automatically. See Refunds and failed generations for the exceptions, and Generation failed or stuck for fixes.Using what you make
Can I use Percify videos commercially?
The rules on ownership and commercial use are on Can I use Percify videos commercially?. They apply the same way on every plan.Does Percify add a watermark?
No. Percify adds no watermark to what you generate, on any plan. The one exception is Replicate a short, which puts a small Percify mark in the top-left corner of every replica. See Commercial use.Which languages does Percify support?
It depends on the tool and model. Dubbing lists its target languages on Dub a video. Cloned voices in Voices read scripts with English pronunciation, so for another language, record the audio yourself and use lip-sync.Where does Percify run?
In your web browser, on a computer or a phone, at app.percify.io.Account and billing
How do I cancel my subscription?
Open your profile, go to Plan & Billing and click Manage billing to cancel in the Stripe billing portal. You keep your plan until the end of the period you’ve paid for. See Cancel or change your plan.Can I get a refund?
Payment refunds are covered on Refunds and failed generations, along with what happens to credits when a job fails.My payment was declined. What do I do?
Complete your bank’s confirmation step if it asks for one, check the card, or try another card or payment method. See Payment declined.I can’t sign in. What now?
Sign in the same way you signed up: with Google or with your email and password. If you opened Percify inside Instagram or Facebook, open it in your normal browser. See Sign-in problems.How do I delete my account?
Email support@percify.io from the address you sign in with. Cancel any subscription first. See Delete your account.API and developers
Does Percify have an API?
Yes. API keys come with the Scale and Ultra plans, and API calls spend credits from the same balance as the app. See the API introduction. AI agents can also connect through the Percify MCP server.Support
How do I contact Percify support?
Email support@percify.io from the address on your account. Say which tool you used, when it happened and the exact message you saw.Related
Plans and pricing
Plans, credit packs, currencies and payment methods.
How credits work
What each action costs and where credits come from.
Not enough credits
What the credit refusal means and how to fix it.
Upload failed
File size limits and formats by tool.